Service Advisor – Main Dealer | Liverpool | £28,000 + Bonus
Location: Liverpool, Merseyside
Salary: £28,000 + bonus + excellent benefits
Job Type: Full-Time, Permanent
Industry: Automotive | Main Dealer | Aftersales
About the Role
We’re working with a well-established franchised main dealer in Liverpool that is looking for an experienced and customer-focused Service Advisor to join their busy aftersales team.
This is a fantastic opportunity for someone who thrives in a dealership environment and is passionate about delivering exceptional service.
What You’ll Be Doing
Greeting customers and handling service enquiries
Booking vehicles in for servicing, MOTs and repairs
Communicating with customers regarding the progress of their vehicle
Liaising with the workshop and parts department
Upselling service plans, repairs, and additional work
Ensuring manufacturer and dealership standards are consistently met
What We’re Looking For
Previous experience as a Service Advisor within a main dealer is essential
Strong communication and customer service skills
Excellent attention to detail and ability to multi-task
Familiarity with dealership systems such as Kerridge, CDK, or Pinnacle
A proactive, positive attitude and a team player mentality
What’s in It for You?
£28,000 basic salary
Uncapped bonus potential
Full manufacturer training and career development
22 days’ holiday + bank holidays
Company pension
Staff discounts and employee benefits
A supportive and professional working environment
Location
This role is based in Liverpool and is easily commutable from Birkenhead, Bootle, Prescot, St Helens, Wirral, and surrounding areas in Merseyside.
Apply Now
If you’re an experienced Main Dealer Service Advisor ready for your next career move in the Liverpool area, we’d love to hear from you.
Submit your CV today and a member of our team will be in touch to discuss the next steps.
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