Position Overview
Better places, thriving communities. We are looking for an experienced, motivated, and enthusiastic M&E Lead Engineer with an excellent and proven track record in the supervision of technical engineering teams to join our contract. The role will be responsible for carrying out a range of technical and general duties across a diverse portfolio of commercial buildings and must be qualified/competent to maintain HV/LV and mechanical building services. They will report to the Head of Operations (South) and will be an integral part of the team which delivers reactive, planned, and ad hoc maintenance tasks. Suitable training and up‑skilling will be provided to achieve the necessary competency and standard required to perform in this role.
Main Responsibilities
* To supervise and coordinate a team in the daily, weekly and monthly delivery of all maintenance related activities ensuring our contractual and compliance obligations are met.
* To schedule and undertake planned preventative maintenance on Mechanical & Electrical installations and services with a focus on building critical systems to ensure zero interruption to the client’s operations.
* Daily monitoring & responsibility of all main plant & equipment within buildings to ensure a safe working environment for all building occupiers and users.
* Monitoring of all main plant & equipment to ensure a safe working environment for all building occupiers and users and proactively identify and rectify faults.
* Undertake both ad‑hoc and planned maintenance in line with Approved Codes of Practices, British and International Standards, regulations and industry bodies best practice, which also includes SFG20.
* Ensure all compliance certification is valid in date, in place and clearly organised.
* Communication & liaison with both suppliers & specialist contractors for parts & repair requirements, as dictated by the contract CAFM system aligned with PPM & Reactive activities.
* Liaise with operational teams to ensure compliant, safe and sufficient delivery of services through third party sub‑contractors. This will include the sign‑off of RAMS and issuance of Permit to Work or Authority to Work as appropriate and in‑line with Mitie SSOWs.
* Liaise / interface with other external bodies to ensure the smooth delivery of services.
* Carry out instructions as required, on M&E related installations or specific requirements generated through Mitie Management.
* Ensure all reactive tasks are raised through the helpdesk and delivered within their SLA.
* Reactive attendance to emergency breakdowns including any subsequent fault diagnosis & repair, to ensure the client’s business continuity is maintained at all times. This may include Out of Hours response from time‑to‑time.
Experience
* To support a strong safety culture across the contract, ensuring appropriate RAMS and safe systems of work in place.
* Ensure appropriate training records are in place for the team.
* Support operational & QSHE safety meetings, audits, and inspections to ensure overall compliance across the account.
* In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by your line manager.
Essential Skills
* Good oral and written communication
* Ability to supervise teams and work across all levels of management vertically and horizontally
* Minimum 3 - 5 years’ experience working within either Building Services or Facilities Management
* Competency and understanding of Statutory Compliance
* IT literate (Good Maximo & Microsoft Office skills)
* SFG20 competency and understanding
Qualifications
* Excellent organisational skills
* Problem solving
* Health & Safety trained. Minimum requirement – IoSH Managing Safely
* Good interpersonal and influencing skills
* Good knowledge of facilities management and building services
* Technical report provision
* City & Guilds NVQ level 3 in electrical engineering & installation or equivalent
* Building services – City & Guilds NVQ level 3 or equivalent
* IET Wiring Regs to 18th edition BS7671:2018
* High Voltage Authorised Persons Course
* City & Guilds 2391 test and inspection – desirable
* Mechanical engineering – NVQ level 3 or equivalent – desirable
* ACOP L8 Legionella Responsible Person
* Holds relevant professional, technical or management qualifications, and experience
Desirables
* Asbestos Responsible Person training
* Maximo Planning & Integration
* Knowledge of Maximo or similar CAFM systems
* BPSS (Baseline) and will need to obtain SC clearance. DV clearance advantageous
* Previously held positions as Authorised Person for Electrical, Working at Height, confined space and Asbestos highly advantageous
Person Specification
* Experience of daily interaction with operational management & engineers
* Co‑ordination and planning skills
* Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties
* Customer Care – Capable of delivering results and meeting customer expectations
* Self‑motivated, tenacious and result‑oriented with a positive outlook
* Calm under pressure
* Assertive
* Good oral and written communication
* Ability to supervise teams and work across all levels of management vertically and horizontally
* Minimum 3 - 5 years’ experience working within either Building Services or Facilities Management
* Competency and understanding of Statutory Compliance
* IT literate (Good Maximo & Microsoft Office skills)
* SFG20 competency and understanding, excellent organisational skills
* Problem solving
* Health & Safety trained. Minimum requirement – IoSH Managing Safely
* Good interpersonal and influencing skills
* Good knowledge of facilities management and building services
* Technical report provision
* City & Guilds NVQ level 3 in electrical engineering & installation or equivalent
* Building services – City & Guilds NVQ level 3 or equivalent
* IET Wiring Regs to 18th edition BS7671:2018
* High Voltage Authorised Persons Course
* City & Guilds 2391 test and inspection – desirable
* Mechanical engineering – NVQ level 3 or equivalent – desirable
* ACOP L8 Legionella Responsible Person
* Holds relevant professional, technical or management qualifications, and experience
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