DGP Resourcing Ltd are seeking an Installation Manager on a permanent basis for our client who is a high end luxury installation company.
Installation Manager Role
Our client brings together inspirational brands providing the highest quality products that define luxury living. They provide their customers with a full end to end service through consultation, design, planning, and installation.
Their key brand products are indoor kitchens, outdoor kitchens, pergolas and wardrobes.
We are now looking for an Installation Manager to join their West London based team. The right person will have solid project management experience, ability to oversee multiple installations, deliver projects on time and within budget.
You will work as the conduit between the Project Office and the on-site installation team. You will oversee the delivery and installation of projects to company standard across all brands. You will have meticulous attention to detail, be an excellent problem solver and manage issue resolution to the company high standard and client’s satisfaction.
Key Responsibilities:
* Effectively and efficiently manage the scheduling, co-ordinating and planning of installation teams
* Overseeing every installation ensuring company service levels and high-quality standards are met
* Schedule pre and post project site surveys and obtain client sign off
* Managing communication and key updates between the Project Office, installation team and the client
* Forming effective relationships with clients, suppliers, and fitters
* Implementing and continually reviewing processes to ensure the smooth running of installation projects
* Accurately managing and updating client folders with real-time project information on the internal server database
* Operate within agreed project budgets
* Manage teams to work to tight deadlines
* Responsibility to ensure the Health & Safety of installation teams when working on-site
Our client strives to ensure that their clients receive the best possible experience in terms of communication, service, and quality of installation.
What We’re Looking For:
* Previous experience in installation or project management (luxury residential ideal)
* Strong leadership and organisational skills
* Excellent attention to detail and issue resolution
* Confident communicator with clients and tradespeople
* Solid understanding of H&S practices on site