Overview
Working alongside the Senior Change Lead, the successful candidate will have the chance to work on a variety of projects to drive and lead positive change across all elements of the business – product, people, technology and processes. The nature of many projects means working closely with senior managers and Exec sponsors as well as regularly presenting updates to the Exec, so it is a rewarding role for confident, ambitious and self-motivated applicants who want to build on their knowledge and experience to help support our long-term growth aspirations. We expect you to demonstrate our core values of Decency, Enterprise and Brilliance at all times.
Key responsibilities
Working As Part Of Strategic Delivery You Will Be Involved In Helping Deliver Our Business Strategy Through The Overall Integrity Of Well Scoped Projects That Support Key Product And Group Objectives. This Will Involve Working With a Range Of Senior Business Stakeholders, Product And System Owners To
* manage strategic programmes and roadmaps
* define and plan project requirements
* develop programme and project schedules
* organise and motivate project teams
* provide coaching and guidance to project managers
* chair working group meetings to manage progress, analysing and mitigating risks and issues
* activity and resource planning
* ensure project documentation is up to date
* report on project progress
* deliver projects to time, cost and scope and effective handover to BAU
You Will Be Expected To
* facilitate workshops with teams in the business to properly define problems as well as solutions
* estimate project costs as part of budget and ensure project benefits are realised
* outline test strategies, plans and scripts
* facilitate testing to ensure that the desired results are achieved
* work closely with project team members to ensure activities are aligned with scope and deliverables
* engage with business stakeholders to document business process and rules
* articulate status and requirements clearly and concisely, both to technical teams and executives
* an overarching focus on driving business outcomes rather than just delivering output
Characteristics & Behaviours
The Key Behaviours Required For This Role Are
* Strong communicator
* Ability to problem solve
* Self-motivated
* Team player
* Committed & confident
* Adaptable
* Values driven
* Organised
* Customer focussed & people centric
* Proactive
* Approachable
Key skills and knowledge
* Experience working on digital transformation projects
* Management of team and project members and contractors
* Workshop facilitation skills, both in person and remote (Mural)
* Flexibility across differing project methodologies e.g. agile, waterfall, lean
* Strong analytical, facilitation, and process mapping skills
* Understanding of project management tools and software
* Microsoft office suite skills (including Visio, PowerPoint, Word, Excel).
* Experience managing/supporting projects
* Experience working closely with customers and suppliers
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