Company Description
LGC Clinical Diagnostics, part of the LGC Group, is a trusted global leader in IVD quality solutions, with over 30 years’ experience developing high‑performance Quality Measurement Tools (QMT) and reagents. Operating across five core areas—clinical biochemistry and immunoassay, serology, molecular diagnostics, clinical genomics, and reagents—we support IVD and biopharma organisations throughout the full diagnostic lifecycle, from early research to routine clinical use.
Our 450‑strong team operates across four FDA-registered and ISO 13485‑certified facilities in the USA and Ireland, and an ISO 9001-certified site in the UK. Today, we serve 7,500+ customers across more than 120 countries with premium catalogue and custom-built diagnostic quality solutions.
Job Description
The Role
We are seeking a commercially driven and technically strong Regional Sales Specialist to support and grow our QMT portfolio across the UK/Ireland and Middle East markets. This role combines field-based customer engagement, channel/affiliate enablement, and hands-on technical support, ideal for someone who thrives at the intersection of diagnostics expertise and commercial execution.
Working closely with the Director of Sales, Marketing, Corporate Accounts, and our global affiliate network, you will drive regional sales performance, support bid/tender activity, enhance partner capability, and strengthen LGC’s reputation for world‑class technical quality.
Key Responsibilities
Commercial & Channel Support
1. Train, support and upskill business partners and country affiliates on LGC’s full QMT product range, including tender responses and commercial requests.
2. Implement sales strategies and drive execution across the region.
3. Manage partner forecasting, pipeline development, and sales reporting.
4. Present compelling value propositions for products and software solutions to affiliates and customers.
5. Provide sales insights and technical input to the Corporate Account team.
Customer & Technical Engagement
6. Lead on‑site technical support across the complete QMT portfolio.
7. Deliver customer training (including IAMQC software), troubleshooting, and application support in English or local languages where possible.
8. Conduct root-cause analysis and coordinate with Technical Services to resolve issues.
9. Ensure proactive follow‑up on technical and customer communications.
Continuous Improvement & Leadership
10. Find opportunities to streamline processes and enhance commercial effectiveness.
11. Maintain up‑to‑date technical knowledge through professional development.
12. Represent LGC in a way that reinforces our credibility, expertise, and customer partnership ethos.
13. Provide monthly updates to the leadership team, including active projects and future pipeline opportunities.
14. Perform other duties as assigned by Management.
Qualifications
15. Bachelor’s degree in Biomedical Science, Biochemistry, or related field.
16. 10+ years’ commercial experience in the IVD industry with a strong background in sales growth and key account management.
17. Deep technical expertise in automated biochemistry and immunochemistry platforms, assay architecture, and lab workflow optimisation.
18. Ability to quickly master complex diagnostic product portfolios.
19. Solid understanding of third‑party QC materials and application of ISO 15189 quality principles.
20. Experience leading and navigating government and private tender processes.
21. Exceptional communication skills and ability to thrive in a fast‑paced, evolving environment.
22. High resilience coupled with a capacity to perform under pressure.
23. Willingness to travel up to 50% across the Middle East/GCC region.
24. Fluent English required; Arabic highly advantageous.
Additional Information
About LGC
LGC is a global life sciences tools company delivering mission‑critical components and solutions that power advancements across healthcare and applied markets. Our portfolio spans genomic analysis and quality assurance technologies that are integral to our customers' products, workflows, and scientific progress.
Our Values
25. Passion
26. Curiosity
27. Integrity
28. Brilliance
29. Respect
Equal Opportunities Statement
LGC is committed to creating an inclusive and equitable environment. We welcome applications from all individuals regardless of age, disability, race, ethnicity, sex, sexual orientation, gender identity, marital or parental status, religion or belief. All hiring decisions are made based on merit, skills and relevant experience.