Department: E-Commerce
Location: Head Office, London
Description
Work as part of the UK E-commerce team to create a consumer-and-product driven E-commerce strategy for ELEMIS brand, Elemis.com UK, to be the No.1 destination for Skin Wellness products, advice and experiences in ELEMIS’ UK home market.
What Will You Do?
* Support the delivery of elemis.com budget and P&L which has been approved alongside the E-commerce Team. To provide support to the Elemis.com team with a focus on content and focus on day to day to ensure the delivery of campaigns and overall site performance.
* Support the E-commerce Manager in planning onsite content based on Marketing Calendar and trading priorities
* Responsible to create all content (products, campaign) in CMS to support launch campaign on schedule – part of the success of the website to contribute to a smooth journey
* Support Trading personalised experiences to increase conversion rate
* Assist in ongoing improvements of customer journey and overall digital customer experience from site to delivery.
* Assist in management of the on-site tools and technology
* Working with Online Trading Executive to support the day to day delivery
* Partner with Customer Service to ensure ongoing communication of site elements, functionality, and content. Address issues as they arise.
* Assist with SEO optimisation (title tags, meta descriptions, clean-up of backlinks, agency recommendations)
* Assist with publishing all blogs content and support the onsite content tasks required by the SEO agency
* Assist in the implementation SEO related changes and recommendations
* Support the E-commerce Manager on all SEO tasks related
* Put together creative briefs for on site content to support launches or seasonal campaign
* Support the digital needs of the omni-channel business.
* Support content creation
* Work with the team to manage site content development briefing and build including campaign delivery and blog content.
* Plan weekly onsite content go-live with the support of the E-commerce Manager
* General analysis and reporting on content and functionality performance, you will use both the CMS, Content square and Google Analytics GA4 to track versus targets and historical data.
* Summarise and leverage learnings to suggest further improvements based on data's and insights
What We Need From You
* Educated to degree level with specific direct marketing and web qualifications
* Good level and standard of UK/European education or equivalent
* Solid experience of working in a fast-moving Ecommerce business
* Minimum 2-3 years’ experience within an online marketing department preferably gained with a similar industry
* Experience using Magneto 2 would be preferable
* Experience using Content Square or similar would be preferable
* Premium Brand experience preferable
* Solid background in Digital Marketing / Ecommerce, with solid experience in working for a brand with a focus on DTC
* Attention to details
* Passionate, with a collaborative nature and can-do approach
* Able to work at pace and under time pressure
* Experience in a digital-led company to be able to work under changing conditions and demonstrate agility and adaptability.
What We Offer You!*
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
* Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
* Generous Holiday Allowance, increasing with length of service
* Company Pension Scheme
* Bonus/Commission Scheme
* Healthcare Cash Plan (with Dental)
* Private Medical Insurance
* Employee Assistance Programme for all Associates and their families
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
* Much, much more!
*Some benefit eligibility is based on length of service or contract type #J-18808-Ljbffr