Overview
Job Overview
Passionate about supporting adults into education and helping them succeed? We’re looking for an Adult Advice Team Leader to make sure prospective and current adult learners get excellent information, advice and guidance. You’ll lead a team, promote our adult learning opportunities, and help learners take their next step with confidence.
Responsibilities
* Lead, support, and develop the Adult Advice Team to deliver excellent information, advice & guidance services
* Coordinate recruitment activities including open events, interviews, and enrolment
* Work with Marketing to create campaigns and communications that engage adult learners
* Collaborate with academic faculties, admissions, and student services to ensure a smooth learner journey
* Manage performance and drive service improvements based on feedback and changing priorities
* Build links with local employers and external partners to promote our adult learning and higher education provision
Requirements
* Experienced in leading a team and coordinating events
* Brilliant at customer service and building relationships
* Highly organised and able to manage data, plan ahead and deliver results
* Confident using IT and digital tools to analyse and present information
* A strong communicator with a supportive leadership style
Values
Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more. And see what our staff have to say here.
Benefits
We’ll give you incredibly generous holidays and a superb pension scheme. You’ll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddle-boarding. Read more on our careers page.
Applying for the role
If you’re reading this on our website, click on the apply button, below.
If you’re reading this advert on another site, visit our vacancies page.
The closing date for receipt of completed applications is Sunday 28th September 2025 at midnight.
Interviews will be held in Exeter on Monday 6th October 2025.
No CVs or agencies please.
Everyone’s welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.
We’re totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.
Note: the paid holidays quoted include at least 7 Christmas closure days and 8 bank holidays
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