The Forensic Low Secure Mental Health and Learning Disability Administration Team is seeking an enthusiastic, customer‑focused, self‑motivated Administrative Assistant to join our reception team at Broadview Reception on the Greenacres Site in Dartford.
The role is part‑time, primarily on Thursdays and Fridays, with flexibility to work other days on an ad‑hoc basis and cover ward receptions if required.
Responsibilities
* Meet and greet all visitors, including staff, patients, family/carers and external colleagues, and perform appropriate security checks (e.g. ID).
* Perform key checks.
* Scan and upload documentation to clinical records.
* Maintain Microsoft Outlook calendars.
* Answer the telephone, deal with queries, signpost, photocopy, laminate and bind.
* Ad‑hoc tasks such as maintaining/setting up spreadsheets and typing up minutes.
* Train other team members on key security and administrative tasks.
* Use SBS system to place orders.
* Collate stationery orders for the wards.
* Sort post and deliveries.
* Archive filing.
* Book training and arrange meetings.
Qualifications
Excellent communication and customer service skills, calm and confident approach, and ability to work effectively with the varied demands placed on the reception team.
Compensation
High‑Cost Area (HCA) allowance (London Weighting) applies, as the position is based in Dartford. The allowance is 5% of basic salary, subject to a minimum payment of £1,346 per year (≈£112.17 per month) and a maximum payment of £2,270 per year (≈£189.17 per month) (2026/27 figures).
Additional Information
This role is based within the forensic administration team and the successful candidate will work alongside other assistant administrators and the wider forensic administration team.
Advert closes on Tuesday 12 May 2026.
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