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Responsibilities
* To oversee and (when necessary) participate in the routine processing of specimens and issue of blood components; and to allocate work to the other BMS and MLA staff to ensure a smooth workflow. To ensure a robust rota is in place to provide a 24/7 service.
* To ensure the maintenance of scientific standards and quality assurance in all areas of the department.
* To establish systems that ensure for each sample the appropriate requested investigations are performed in a timely manner, and that agreed turnaround times of samples and results are met. To ensure that results are correctly verified, and appropriate diagnostic comments added before authorisation.
* To ensure that specialised and urgent specimens are appropriately dealt with.
* To work with the HSL Quality Management Group to uphold an effective Quality system in Blood Transfusion in accordance with UKAS accreditation requirements (ISO15189).
* To liaise with the NHSBT reference laboratories and clinicians for the follow-up of specialist investigations or the provision of compatible blood components for patients with complicated serology.
* To ensure timely and accurate reporting of manual work results with correct follow-up including input of additional testing requirements, correct report comments, future testing instructions and patient special blood component requirements into the laboratory information system (LIMS).
* To ensure the correct operation, cleaning and maintenance of laboratory surfaces and equipment and all blood component storage facilities (both within the laboratory and in the clinical areas) according to GMP departmental and manufacturers protocols and procedures.
* To inspect documentation and records including but not limited to QC, QA, cleaning, maintenance, temperature monitoring, equipment service and repair, incident reports etc.
* To ensure compliance with GMP standards, legal compliance with the Blood Safety and Quality Regulations (BSQR) 2005 and any subsequent updates.
* To be actively involved in the timely development of rotas to provide the appropriate numbers and correct skill mix of staff to support essential daily transfusion services, and to ensure continuous 24/7 cover for the whole Haematology service.
* To be proficient in the use and functions of the information technology systems within the department, including relevant administrative functions.
* To ensure the facilities management team maintain adequate supplies of laboratory consumables, reagents, and to ensure adequate supplies of blood component and product stocks.
* To undertake, (in conjunction with the Quality Manager, Transfusion Practitioners, laboratory and clinical staff as required), investigation of any incident, error, transfusion reaction or other event which may cause a service delivery or quality failure, and to assist in the implementation and documentation of corrective and preventive actions.
* To advise on equipment and method troubleshooting (including laboratory instrumentation and remote issue blood fridges), and receive reports of situations requiring further action, work with service engineers on fault resolution, reporting and documenting equipment faults and resolutions as per GMP requirements.
* To supervise and facilitate the maintenance of correct storage of blood components throughout the laboratory and service areas as required, including but not limited to: temperature monitoring (electronic and manual systems) and responding to temperature deviations; arranging and directing stock movement between blood fridges in order to minimise wastage and provide sufficient supplies where needed; initiating blood component recalls as required; correct packing of blood transport containers to GMP standards.
* To oversee (in liaison with MLA staff, couriers and Transfusion Practitioners) the remote issue of blood in the clinical areas as well as the use of contingency blood storage equipment for planned or unexpected downtime.
* To ensure hospital compliance with traceability in liaison with the BMS staff, MLA staff and Transfusion Practitioners.
Qualifications & Experience
* To be involved in staff recruitment and to conduct appraisals as required. To approve leave requests, monitor sickness absence and act as first line response in disciplinary, grievance and performance matters.
* To monitor external quality control submission and compliance, and to contribute to audit activities.
* To contribute to the maintenance and development of Standard Operating Procedures (SOPs), and to ensure that other staff fulfil their responsibilities in this respect.
* To ensure that the department is meeting its KPIs and any contractual deliverables required.
Training & Education
* To make sure that the training documentation is up to date and complies with CPA/UKAS, HCPC and IBMS regulations, and to ensure adequate training programmes are in place for junior medical, scientific and support staff.
* To provide managerial support to the Training Manager and his/her Training Officer.
* To undertake teaching, competency and induction of new staff in conjunction with the other senior biomedical staff, and be actively involved in staff meetings and seminars.
* To keep abreast of current developments in the field and attend courses and meetings as relevant.
* To continue own personal and professional development by participation in a recognised CPD scheme, and participation in departmental meetings and case pr
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Seniority level
* Director
Employment type
* Full-time
Job function
* Management
Industries
* Strategic Management Services
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