Join our established team as a Branch Administrator where you’ll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.
Key Responsibilities
1. Act as Personal Assistant to the Branch and Sales Manager
2. Manage incoming calls and maintain the branch switchboard
3. Serve as a first point of contact for customer enquiries
4. Provide administrative support across departments as needed
5. Prepare sales quotations and issue invoices and delivery tickets
6. Carry out daily cashiering duties and liaise with Head Office
7. Maintain accurate records and ensure data is kept up to date
8. Update the sales database regularly
9. Support the sales team during events and trade shows
10. Conduct monthly stock checks on domestic items
11. Ensure timely and clear communication across the team
12. Consistently deliver professional and customer-focused service
What We’re Looking For
* Strong communication skills and a professional telephone manner
* Confidence in dealing with people at all levels
* Discreet and trustworthy when handling confidential information
* Excellent organisational skills with the ability to multitask
* High level of accuracy with both written communication and numerical data
* Proficient in Microsoft Office (Word, Excel, PowerPoint)
* Self-motivated, approachable, and a team player
* Ability to use initiative and adapt in a fast-paced environment
* Well-presented and detail-oriented
Additional Information
* Start Date: Immediate, but subject to successful candidate’s notice period
* Hours: 40 hours per week - 8am to 5pm Monday to Friday (1-hour unpaid lunch)
* Salary: Competitive, depending on experience, plus bonus
* Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Wellbeing Focus Group, Staff Discount in Country Stores, and Life Assurance Cover (2 x salary)
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