Job overview The post holder will be aligned to a portfolio of the Care Group and will provide a senior comprehensive administrative and clerical support to the clinical services. They will undertake day to day supervision of band 2 staff, and liaise with the Administration Lead to ensure that high standards of data quality are achieved and maintained as well as ensure Clinical Practitioners are proactively supported with service delivery. Advert Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies Have an understanding/knowledge and be able to work towards the KPI’s and targets set by the commissioner Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member To ensure appropriate records storage and archiving is carried out in a confidential and timely manner Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner To maintain a high level of integrity and confidentiality in respect of all work Provide line management to identified Band 2 Administration Assistants including supervision and PDR General typing and document creation using Word, Excel and PowerPoint as required To be prepared to temporarily work in a different area from usual base point if required for the continuity of service delivery Working for our organisation Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Detailed job description and main responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications