AML Administrative Officer (Fixed Term)
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We’re looking for a detail‑driven AML Administrative Officer to support our AML and Due Diligence operations across all products on a 6‑month fixed term contract. You’ll play a key role in ensuring our business maintains the highest standards of compliance, risk management, and customer protection.
What You’ll Be Doing
* Support the AML function through accurate documentation, data entry, and record management, keeping customer and case information up to date across multiple systems.
* Monitor and investigate unusual or suspicious customer activity, documenting all findings and decisions.
* Communicate directly with customers to request and verify information, ensuring compliance with internal AML policies.
* Collaborate with internal teams and external partners to coordinate AML processes and maintain consistency across operational areas.
* Stay informed on the latest regulatory requirements, especially regarding gambling licensing in the jurisdictions we operate in.
* Support other areas of the Customer Operations Department as needed.
What We Are Looking For
* Strong analytical and logical thinking skills, with the ability to make sound, evidence‑based decisions.
* Meticulous, detail‑oriented, with a commitment to accuracy and high standards of work.
* Excellent written and verbal communication skills.
* Self‑managed, prioritising effectively, and thriving under pressure to meet tight deadlines.
* Proficiency in Microsoft Office and confidence using multiple systems; maintaining confidentiality and data security.
* Experience producing compliance or performance reports is an advantage.
* Understanding of AML, CDD, or EDD processes will be highly beneficial.
What’s in it for you?
At the Tote you can expect a friendly working environment with a strong sense of teamwork and pride in what we do. The role offers opportunities to develop a broad range of skills and experiences that can enhance your career.
Benefits
* Competitive Basic Salary
* Discretionary Bonus Scheme
* Company Shares Option Plan
* Contributory pension scheme
* Life insurance (4 × basic salary)
* Simply Health Cash Plan
* Holiday entitlement (33 days inclusive of bank holidays)
* Study support and opportunity for progression and development
* Confidential 24/7 365 employee assistance helpline
* Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities.
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