Overview
Oak, Beech, and Willow are treatment wards currently recruiting 24 Health Care Support Workers to join the Adult Acute Service. These roles require participation in a full range of shifts, including long days, nights, weekends, and bank holidays. All shifts are organised on a rota and will be confirmed in advance by the Ward Manager. Successful applicants will join a dedicated multidisciplinary team committed to delivering high-quality care to adults with complex mental health needs across the Cardiff and Vale area. While the ability to speak Welsh is desirable for this post, we warmly welcome applications from both Welsh and English speakers.
Responsibilities
Main duties of the job: We are looking for individuals who are enthusiastic and have a positive attitude to assist the team in caring for patients with mental illness. Successful candidates should have excellent communication skills, and the enthusiasm to take forward new approaches and ensure the highest quality of care is delivered. We are searching for individuals who share our values. Our values are: We care about the people we serve and the people we work with; We trust one another; We respect each other; We take personal responsibility; We treat people with kindness; We act with integrity.
About us
All three treatment wards provide a welcoming, supportive environment staffed by a highly skilled multidisciplinary team. Each acute ward is recovery-focused and committed to continually enhancing the patient experience, while also prioritising staff development through ongoing training and support. Previous experience in an acute setting is desirable but not essential, as full training and comprehensive support will be provided. Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we offer a diverse range of career opportunities to serve over 500,000 people. Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person should have the chance of leading a healthy life. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our plan to work collaboratively with the public and our workforce to make the health board more sustainable for the future.
Details
Date posted: 13 March 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,313 to £26,999 a year per annum pro rata
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 001-ACS041-0326
Job locations: Hafan Y Coed, University Hospital of Llandough, Penlan Road, Llandough, CF64 2XX
Job description and responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and knowledge Essential
* Level 3 qualification in a health care related subject or equivalent experience with evidence of work-based competency demonstrating theoretical knowledge, gained through experience and work-based training/short courses
* Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
* Knowledge of relevant policies and procedures within a healthcare setting, including safeguarding and confidentiality (GDPR)
* Ability to complete certified/accredited physical intervention training (e.g., PMVA) during induction
Desirable
* Certified/accredited physical intervention training (PMVA)
Skills and attributes Essential
* Good communication skills (verbal, non-verbal, written) and the ability to convey information clearly and sensitively
* Ability to work with minimum supervision to a high standard
* Ability to stay calm in stressful situations
* Compassionate and caring approach
* Organisational skills to plan and prioritise workload
* Ability to use technology for the role (e.g., Microsoft Office, Teams)
* Physical ability to perform duties, including lifting, assisting with mobility, and, if required, implementing restraint
Desirable
* Welsh language skills at understanding, speaking, reading and writing levels
Other Essential
* Enhanced DBS clearance including Adults and Children’s Barred List
* Ability to work a range of shift patterns
Experience Essential
* Experience of working within a relevant health or social care environment, providing direct patient care
Desirable
* Experience with patient groups relevant to the area of practice
* Experience of working within the NHS
Disclosures
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information, refer to the UK Visas and Immigration guidelines. From 6 April 2017, skilled worker applicants for entry clearance to the UK must present a criminal record certificate from each country of residence for 12 months or more in the past 10 years. Adult dependants over 18 are also subject to this requirement.
Employer details
Cardiff and Vale University Health Board
Hafan Y Coed, University Hospital of Llandough, Penlan Road, Llandough, CF64 2XX
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