Technical support manager

Job Description

We’re looking for an experienced and motivated Technical Support Manager to ensure compliance on the Built Estate across the South West region. This is a key role focused on ensuring our technical and compliance processes run smoothly, safely, and to the highest standards.

Whether you’re already in a compliance role or have strong technical FM knowledge with the drive to specialise, we’d love to hear from you.


What You’ll Do:

* Act as the Subject Matter Expert for HV/LV electrical infrastructure and equipment.
* Be appointed as Authorised Person (AP) for HV/LV and Petroleum systems after appropriate training (prior AP experience in at least one is essential).
* Support operational teams in Authorising Engineer (AE) audits across all disciplines.
* Manage and follow up on DSEAR reports and other audit actions.
* Work with planning teams to keep asset data and maintenance schedules accurate and compliant.
* Maintain and update key compliance registers – Asbestos, Water Hygiene, F-Gas, Hazards, and more.
* Investigate technical issues, produce reports, and help implement safe, compliant solutions.
* Drive process improvements that lead to better, more consistent and auditable practices.


Essential Criteria:

1. Experience in a hard FM services