Overview
Key Account Manager (Fixed Term Contract) role at UCAS. UCAS is at the heart of connecting people to higher education. We provide application services for UK universities and colleges and deliver a wide range of research, consultancy and advisory services. We are a fast-growing organisation committed to delivering a first-class service to all customers.
This is a part-time role (30 hours per week) with a fixed term contract. The successful applicant will manage a portfolio of high-value accounts, build strong client relationships, identify value-based solutions, and contribute to targeted revenue within the assigned segment.
Responsibilities
* To achieve a set revenue target (personal and team) by selling a value-based solution to maximise ROI for the customer and maintain long-term relationships.
* Manage individual accounts, sales plans and activities to demonstrate value and customer advocacy, with a commitment to visit clients once a week.
* Develop a deep understanding of customer decision-makers’ strategies, priorities and needs; use relational insights to drive growth and deliver value partnerships with clients.
* Understand our propositions to prospect and develop client relationships.
* Understand competitor products and stay abreast of industry trends.
* Analyse impact from intelligence on sector and competitor activity and provide feedback to senior management and Product teams.
Skills, Qualifications, And Experience
* Significant experience in Sales, Business Development and Account Management with a strong customer focus and orientation
* Strong understanding of a wide range of customer groups, with a proven ability to understand their mission, business model and workflows
* Detailed relevant market and/or competitor knowledge
* Strong presentation and interpersonal skills with an ability to deliver and communicate at all levels within an organisation
* A specialist knowledge of a range of selling skills, identifying, developing, and articulating a sophisticated proposition
* Proven ability to develop and execute a sales execution plan (account plan, territory plan)
* Significant experience of problem solving, an ability to understand, articulate, structure, and solve client needs
* Detailed knowledge of CRM software and admin systems
* Highly motivated self-starter who can manage their work independently
* A great verbal and written communicator
* Ability to work under pressure and get the best out of people
Package
* Salary – Up to £35,000 (FTE) + Sales Incentive Scheme
* Purpose-driven work in a charity-led organisation connecting people to education and opportunity
* Internal training, mentoring, and access to industry-recognised certifications through our development academies
* Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts
* 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave
* Everyday wellbeing support through Perkbox, offering discounts and wellness tools
* Onsite facilities including a subsidised gym, café, and free parking at our office
* Inclusive culture supported by employee networks and Mental Health First Aiders
* Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond
For applicants who may not meet every single point, UCAS remains committed to a fair and equitable recruitment process. If you would like to learn more about the role before applying please email the Talent Acquisition team via careers@ucas.ac.uk.
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