The role
Executive Assistant to Managing Partner
Full Time position
Permanent Contract
Location: Tunbridge Wells Office
Monday – Friday 9am – 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Tunbridge Wells & Flimwell Agency.
Due to continued growth, we are now looking for a confident, professional and proactive Executive Assistant to support our Partners and leadership team.
About the role:
As an Executive Assistant, you will play a vital role in the day-to-day operations and future success of our expanding agency. Supporting the Partners and senior leadership, you'll handle a wide range of responsibilities that require exceptional organisational skills, discretion, and a proactive mindset.
Key Responsibilities:
* Provide full administrative support to the Agency Partners and senior team
* Manage calendars, coordinate meetings, and schedule appointments
* Prepare and submit expenses on behalf of the Partners
* Handle confidential correspondence and documentation with professionalism
* Liaise with clients, internal teams, and external stakeholders on behalf of the Partners
* Support internal projects, team events, and operational administration
* Ensure smooth communication flow across the office and leadership team
What You'll Bring
* Proven experience as a Personal Assistant, Executive Assistant, or in a similar administrative role
* Ability to work with discretion, confidentiality, and a high level of professionalism
* Excellent organisational and time management skills
* Strong communication skills – both written and verbal
* Calm, friendly, and positive approach – even when under pressure
* Confidence in dealing with a wide range of people at all levels
* Proficiency in Microsoft Office and confidence using other systems
* Strong attention to detail and the ability to multitask effectively
* A proactive mindset – you'll anticipate needs before they arise
Our commitment to you:
* A supportive and friendly working environment
* Full Training & Development will be provided which includes technical knowledge, Sales soft skills with the opportunity of a funded CERT CII qualification.
*
o Opportunities for career progression within a growing agency.
*
o A supportive and friendly team environment within a highly respected organisation.
*
o The chance to play a key role in a dynamic agency that values your skills and contribution.
Benefits
* 25 days holiday plus bank holiday (after 4 years' service an additional day a year up to a maximum of 5 days). In addition we provide 2 additional days holiday over the Christmas period
* Benenden Health
* 15 days working from home flexibility
* Group Life Cover – 4 x salary
* Eyecare cover
* Unlimited access to Refer a Friend bonus scheme
* Employee discounts on a range of NFU Mutual insurance policies
* Pension contributions
Please apply in writing with CV and covering letter to: We will keep recruitment information (including interview notes) for no longer than is reasonable, and this is generally for a period of 6 months, after which they will be destroyed.
Closing date: 31st October 2025.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.