Senior IT Engineer Worhting - 5 days per week up to £40,000 Bonus Benefits We are looking for a highly capable Senior IT Engineer to join a well established IT consultancy, taking ownership of complex technical issues, infrastructure improvements, and project delivery across a diverse client environment. This role is suited to someone with strong 3rd line experience, a proactive mindset, and a passion for modernising IT systems across both on-premise and cloud platforms. You will play a key role in maintaining stability, driving improvements, and acting as a senior escalation point within the team. The Role As a Senior IT Engineer, you will operate across support, infrastructure, and project work, ensuring systems are secure, scalable, and aligned with best practices. You will: Act as a 3rd line escalation point for complex technical issues Lead and deliver infrastructure and cloud projects Maintain and optimise Microsoft 365 and server environments Work closely with clients to design and implement technical solutions Support and mentor junior engineers Identify opportunities for automation, improvement, and standardisation This role combines hands-on technical work with ownership and influence over how systems are designed and supported. Responsibilities Troubleshoot and resolve complex issues across desktop, server, and network environments Design and implement solutions across Microsoft 365, cloud, and on-prem infrastructure Manage and maintain: Windows Server environments Active Directory and Entra ID Microsoft 365 services (Exchange, SharePoint, Teams, Intune) Support virtualised environments (Hyper-V / VMware) Monitor systems, backups, and security alerts Deliver infrastructure upgrades, migrations, and deployments Maintain clear technical documentation Contribute to continuous improvement of internal processes and systems Skills & Experience Core Skills Strong experience in a 3rd line or senior IT support role Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, Entra ID) Windows Server (2016/2019/2022), Active Directory, Group Policy Virtualisation (Hyper-V or VMware) Networking fundamentals (VPNs, firewalls, switching) Backup and disaster recovery solutions D esirable Experience in an MSP or multi-client environment Exposure to security standards (e.g. Cyber Essentials) PowerShell or scripting experience VoIP / telephony systems