Senior Sales Stylist - Bicester
As a Chloé Senior Stylist, you will be an ambassador of the brand, welcoming guests into the Chloé family and cultivating strong, lasting relationships. You will be a trusted advisor, a proactive team player, and a reliable support to the management team.
HOW WILL YOU MAKE AN IMPACT?
* Client Relationship Management:
o Cultivate and maintain strong, lasting relationships with Chloé clients through personalised service and proactive communication.
o Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.
o Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.
* Omnichannel Business Partnership:
o Serve as a brand ambassador, demonstrating expert knowledge of Chloé products and services across all channels.
o Drive sales by mastering omnichannel tools and providing seamless customer experiences.
o Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.
* Operational Excellence:
o Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.
o Ensure efficient after-sales processes, proactively addressing client concerns and resolving issues promptly.
o Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
* An experienced Sales Advisor / Stylist with a proven track record in luxury retail.
* A strong team player with excellent communication and interpersonal skills.
* A results-oriented individual with a passion for exceeding targets.
* Deep understanding of CRM strategies and clienteling techniques.
* An individual committed to providing exceptional customer service and building lasting relationships.
* Strong operational skills and attention to detail.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Chloe community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Boutique Manager
3rd Stage – Interview with the HR Business Partner & Country Manager UK
Learn More About Life At Richemont And Chloe Below
https://www.linkedin.com/company/richemont/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg
https://www.youtube.com/user/chloe/featured
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