Overview
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential.
You’ll work closely with your Area Manager to implement our local business strategy, achieve performance targets, and lead with effective leadership. You’ll coach your team to deliver an excellent customer experience, define daily objectives, drive KPIs, and develop monthly plans based on productivity targets. You will ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s while making a genuine connection with your team by celebrating success.
Responsibilities
* Lead by example and coach your team to deliver an excellent customer experience and achieve top-line sales.
* Define daily objectives and actions to drive KPIs; develop monthly plans based on productivity targets.
* Ensure excellent store administration, manage inventory and day-to-day operations.
* Drive employee wellbeing and engagement with regular 1-to-1s and build genuine connections with your team by celebrating success.
Qualifications
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
#J-18808-Ljbffr