This job is with CMS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
About the RoleYour primary responsibilities will include: * Managing the recovery of aged and problematic debt for UK and International offices through an internal centralised collections' strategy, outsourced pre-legal debt recovery, and litigation through associate law firms relating to U.K and International clients to minimize financial loss * The management of insolvency events affecting CMS clients which includes corresponding with Insolvency Practitioners and where required, attending creditor meetings. * The onboarding and management of external resource to aid debt recovery (e.g. Debt Collection Agencies, Process Servers, Trace Agents, Specialist Law Firms). * Managing Specific Bad Debt Provisions against aged debt in line with the group policy. * The performance management of external Debt Recovery Agencies. This should include periodic on-site auditing to verify adherence to CMS supplier due diligence requirements, performance management and collections process review. * Summary reporting to senior management regarding collections performance and progression. * The maintenance and review of internal collection strategies bearing consideration to locational regulatory obligations. This includes the review of internal debt recovery lettering strategies in accordance with regulatory compliance. * Providing advice and guidance to senior management and firm partners in respect of debt recovery and debt litigation. * The management and authorization of bad debt write off requests where collection attempts have been exhausted. * Providing input into the development and implementation of role specific system tools (i.e. 3E) and processes within the Finance Department. About YouYou will be a result's driven person with a keen eye for detail. You will possess excellent communication skills and be able to work as part of a team, whilst also being able to work alone. You must demonstrate good organizational skills whilst being able to work to strict deadlines. You will be confident liaising with individuals internally and externally at all levels. Experience and Knowledge * At least 3 years previous experience * Debt Recovery management role desirable * International Debt recovery / Debt Litigation experience desirable but not essential * Previous experience of working in an FCA and / or SRA regulated environment desirable * General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements * Experience of working with Elite 3E and collections software (preferably ARCS and/or 3E Collections) is desired * Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook) * Have confidence to escalate and ask questions, especially when being asked to deviate from standard procedure * Ability to prioritize and handle multiple tasks to meet deadlines * Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required * Strong problem solving and analytical skills * Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative * Professional/Educational Qualification - English & math's GCSE - C grade or higher * CICM accreditation desirable but not essential * Paralegal or Legal Executive level qualification desirable but not essential #LI-CM1
Salary: Negotiable