Overview
Customer Service Representative - Manufacturing (EMEA Portfolio) Wrexham Area | Hybrid Working | Full-Time | 18-Month Project Cover
Salary: £34,000 - £36,000 + Benefits
What You'll Be Doing
* Managing your own portfolio of EMEA clients, building strong relationships and ensuring top-tier service
* Overseeing a high-value order book, ensuring accurate and timely processing via SAP
* Acting as the key liaison between customers and internal teams-production, planning, and logistics
* Monitoring stock levels and coordinating delivery schedules to meet customer expectations
* Handling queries and providing proactive updates throughout the order lifecycle
* Supporting wider project activities and contributing to process improvements
What You'll Bring
* Experience in the manufacturing industry-you understand the pace and complexity
* Proficiency in SAP for order management and customer service
* Strong communication skills and a collaborative approach across departments and regions
* A proactive, solutions-focused mindset with excellent attention to detail
* Experience working in an EMEA or international team is highly desirable.
Why You'll Love This Role
* Competitive salary of £34,000 - £36,000
* Hybrid working model after onboarding
* A collaborative and supportive team environment
* The chance to contribute to a key business initiative with real impact
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