Clinic Area Manager – Northern Ireland – (Job Ref: 25N/CLAM)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Clinic Area Manager to manage our clinics across Northern Ireland.
Location
Can be based in either our clinic in Holywood or on the Lisburn Road in Belfast. The successful candidate will be responsible for the management of our clinics in Northern Ireland, which currently includes 4 clinics: Belfast, Crumlin, Derry/Londonderry and Holywood.
Contract Offered
Full‑time, Permanent.
Working Hours / Shifts
8.40am to 5.20pm, Monday to Friday. Flexibility will be required, including some weekend work.
Health and Safety Requirements
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
Responsibilities
* Ensure compliance with relevant legislation and regulations, including International Standardisation Organisation and Care Quality Commission for clinics.
* Manage clinical staff across a number of clinics within Northern Ireland while maintaining relations with GPs, specialists, doctors and couriers.
* Develop and appraise staff.
* Organise and monitor team development and training, ensuring that all staff training plans are up to date.
* Develop and implement policies and procedures.
* Manage clinic expenditure.
* Co‑ordinate with the quality team to carry out internal audits, report incidents, and implement corrective / preventive actions.
* Cover reception duties when required.
* Ensure clinic and all staff provide a high level of customer service and care to all clients.
* Ensure that staff maintain confidentiality and appropriate storage of confidential information.
* Assist with recruitment as required.
* Optimise and manage roster to meet client requirements and financial revenue.
* Travel regularly within our Northern Ireland clinic network.
Essential criteria
* University degree in a business, healthcare or science related discipline.
* Flexibility with working hours, as required by the business inclusive of evenings and weekends.
* Experience in customer service.
* Flexibility to travel and work across multiple sites.
* Proficiency in the use of Microsoft packages.
* Full UK driving licence.
* Currently have the right to work in the UK without visa sponsorship.
Desirable criteria
* Experience implementing a quality management system in a regulatory environment.
* Experience in a private healthcare setting.
* Experience in managing a team.
* Previous phlebotomy experience and certificate or equivalent training.
* Previous sales or retail experience.
* Experience within a senior management role.
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