Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a crucial part of our establishment, you will be the first point of contact for our guests, ensuring a welcoming atmosphere and providing exceptional service. Your role will encompass various responsibilities that contribute to the smooth operation of our restaurant and enhance the overall dining experience.
Duties
* Greet and seat guests promptly upon arrival, ensuring they feel welcomed and valued.
* Take food and drink orders accurately and efficiently, communicating with the kitchen staff to ensure timely service.
* Assist in food preparation and presentation, adhering to food safety standards at all times.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and serving stations.
* Provide knowledgeable recommendations on menu items, including specials and beverages.
* Handle customer inquiries and complaints with professionalism, striving for resolution to ensure guest satisfaction.
* Support bartending staff during busy periods by preparing drinks and assisting with service as needed.
* Participate in catering events when required, ensuring high standards of hospitality are maintained.
Qualifications
* Previous experience in a hospitality or restaurant environment is preferred but not essential.
* Strong understanding of food safety practices and regulations.
* Excellent communication skills with a friendly disposition towards guests and team members alike.
* Ability to work effectively in a fast-paced environment while maintaining attention to detail.
* A passion for providing outstanding customer service and creating memorable experiences for guests.
* Flexibility to work various shifts, including evenings and weekends as required by the business needs.
* Experience in bartending or catering is a plus but not mandatory; training will be provided for the right candidate.
Join us in delivering exceptional hospitality while being part of a dynamic team that values hard work, dedication, and a love for great food
Job Types: Part-time, Zero hours contract
Pay: £12.21-£13.50 per hour
Benefits:
* Company pension
Application question(s):
* Must be available over weekends
Experience:
* front of house: 1 year (required)
Work Location: In person