Customer Experience Coordinator £25,000 + excellent benefits Full time, 37.5 hours (Monday-Friday, flexible shifts to cover between 9.00 - 18.30) Are you passionate about delivering exceptional customer care and ensuring every visitor leaves feeling valued and confident in their experience? We're looking for a Customer Experience Coordinator to join a professional, high-end organisation - someone who thrives on creating a welcoming atmosphere, building trust, and ensuring every customer receives outstanding service from start to finish. In this front-of-house position, you'll play a key role in managing the customer journey - greeting visitors, coordinating appointments, and offering clear, reassuring communication at every step. Your goal is to ensure each individual feels supported, informed, and well looked after throughout their experience. What you'll be doing: Providing a warm, professional welcome and first impression Managing the full customer journey from arrival through to departure Coordinating handovers between teams to ensure a seamless experience Sharing information clearly and confidently to help customers make informed decisions Handling bookings, payments, and follow-up communications Maintaining a calm, polished reception area that reflects company standards What we're looking for: A confident, personable communicator with a genuine passion for people Organised and deta...