Overview
We're looking for an inspiring Security Manager to lead our dedicated security team and help create an exceptional, safe experience for every guest who visits our park. In this pivotal role, you'll oversee day‑to‑day security operations, ensuring our environment is welcoming, secure, and running smoothly.
You'll take the lead in recruiting, training, and developing your team – empowering them to deliver outstanding service and support across the park.
Responsibilities
* Planning resource levels to ensure the park has the required level of security.
* Utilising Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary.
* Ensuring compliance with security assignment instructions.
* Managing incidents and situations, ensuring correct escalation, and reporting.
* Managing security technology and CCTV.
* Carrying out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately.
* Using the on‑park systems to review security data.
* Identifying and managing security vulnerabilities and risks to the park.
* Liaising with local enforcement authorities for routine inspections and investigations.
* Attending Management and Regional Meetings to promote security awareness to colleagues.
* Fostering a culture of accountability, teamwork, trust and continuous improvement.
* Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively.
* Parkdean Resorts takes safeguarding seriously; background checks including DBS (or equivalent) will be carried out if appropriate.
Qualifications
* Experience managing a team.
* Current SIA licence (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
* Excellent customer service skills & confident to communicate and influence.
* Ability to drive a positive security culture within a team, and effectively manage and develop a team.
* Commercial awareness; able to manage a budget and rota.
* Able to manage a high‑pressure, fast‑paced work environment.
Benefits
* The chance to develop your skills and boost your career across our 65 parks – we've got your back when it comes to training.
* Employee Assistance Programme: a 24/7 confidential helpline for counselling and support.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A 30% team‑member discount on everything from food to drinks and leisure activities.
* Discounts with a range of partners, from meal kits like Hello Fresh to local gyms.
Company Culture
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. At Parkdean Resorts, every park is a place to start something great – a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
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