Director, Estate Agent, Holiday Let management. Helping Landlords & Property Investors gain wealth through property investment.
Pay:£12.50 per hour
Job Description:
About Us:
Sleepy Stays is a growing holiday let management company based in Merthyr Tydfil. We take pride in providing exceptional guest experiences and maintaining our properties to the highest standard. We’re now looking for a proactive, organised, and friendly assistant property manager to join our team, working 24 hours a week.
The Role:
This exciting and varied role is at the heart of our day‑to‑day operations. You’ll be responsible for ensuring guests enjoy a seamless experience, our properties remain in top condition, and our systems run smoothly.
Key Responsibilities:
* Liaise with guests before, during, and after their stay to ensure a positive experience.
* Follow up with guests to encourage repeat bookings and gather feedback.
* Manage bookings and guest details through our CRM platform.
* Coordinate cleaners – assign cleans, monitor schedules, and ensure all properties meet company standards.
* Carry out spot checks on properties and ensure presentation is consistently excellent.
* Manage stock levels and purchase supplies as needed.
* Liaise with our in‑house maintenance team to schedule and track maintenance tasks.
* Communicate with landlords and provide updates on property performance and maintenance.
* Upload and maintain accurate data in spreadsheets and company systems.
* Support the day‑to‑day running of the business, ensuring smooth operations across all areas.
Requirements:
* Full UK driving licence and your own vehicle (essential, as property visits are required).
* Excellent communication and interpersonal skills.
* Strong organisational skills with the ability to multitask and prioritise workload effectively.
* Proficient in Microsoft Word and Excel, with strong general IT literacy.
* Ability to work flexible hours, including weekends and holidays during peak seasons.
* A proactive attitude and keen attention to detail.
What We Offer:
* Competitive pay.
* Opportunities for growth and career development.
* A supportive and positive work environment.
* The chance to be part of a friendly, dedicated team providing outstanding hospitality services.
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