Job Description
* Maintain effective administration for the day-to-day operation of the apprentice training programmes and training centre
* Support training centre reception duties and delegate satisfaction by offering guidance
* Encourage a supportive learning environment within the training centre, encouraging positive behaviours from all delegates and staff
* Liaising with Servace and clients in relation to the bookings of learner webinars, learner and staff hotel accommodation / requirements
* Support with planning and organising adhoc events and team meetings
* Support with planning and organising the training centre utilising ScheduleIT
* Data / administration input to cover learner starts, reviews, health & safety reports, functional skills and learner support funding, achievers, early leavers, certification into the LMS
* Support any data or systems related activities necessary for the maintenance of Government funded contracts
* Offer learner support when required and ensure all actions support learner safeguarding
* Supporting with client/programme requests as well as offering accurate advice on Levy and Non-Levy Contracts
* Support compliance by following process and accuracy in all work and data entry
* Produce reports where required
* Supporting with day to day requests from the operational team and any other Bosch Leaders.
Qualifications
* A good level of education with strong proficiency in English, Maths and ICT
* Highly computer literate with a good working knowledge of MS applications and data applications
* Must be able to prioritise own workload and meet target deadlines
* Good communication skills required
* Possess strong organisational skills
* Use balanced judgement and informed decision making in the delivery of his/her duties
* Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company
* Take ownership of customer queries. Think partnerships. Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business.
* Understand the goals and operating targets of the business and the way in which he/she contributes towards the success of Bosch MA within the UK
* Engage in the process of improving our business processes by contributing ideas and suggestions
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.