Trainee IT Support Engineer
Worthing, West Sussex – Office Based
Temporary, 12-Month fixed term contract
£25,000 per year plus cost of completing a CompTIA A+ course and various company benefits
We’re looking for a Trainee IT Support Engineer to be the initial point of contact for the IT Support department for employees seeking technical assistance over the phone or email.
Supported by our Head of IT Operations; Adam, this role is a great opportunity for someone looking to progress themselves into an IT Support Career. We will be covering the cost of completing a CompTIA A+ course whilst providing support throughout, and there will be opportunity for a permanent position should the course be passed!
What can we offer you in return? *
Balance & Support
* Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)
* Company Sick Pay Scheme
* Enhanced Family Leave
Learning & Development
* Apprenticeship Schemes
* Career Development Opportunities
* Bluecrest Academy for Aspiring Managers
* Leadership Development Programme
* 24/7 Learning Library – accessible for everyone!
Financial & Lifestyle
* Salary exchange pension
* Employee Charity Sponsorship Scheme
* Retail and Leisure Discounts
* Home Office Allowance
* Sophos @Home Protection
* Employee Assistance Programme
Health & Wellbeing
* Discounted Gym Membership
* Cycle to Work Scheme
* Four Free Health Assessments per year for yourself, family or friends
* 50% Off Additional Health Tests
* Life Insurance
*After qualifying period & subject to terms and conditions and/or eligibility.
The Hours
* Temporary, fixed term 12 month contract
* Full time
* Office based, 5-days per week Monday to Friday
* 37.5 hours per week
* 8am to 4pm
Responsibilities
* Providing Internal Desktop/Network/Application support to employees
* Assist in the deployment of technologies/systems/services to employees
* Setting up and removing of new starters and leavers
* Assisting with laptop builds and minor technical support
* Supporting with in-house systems - Microsoft 365
* General IT support.
* Contribute to training documentation and assist with end-user training
* Maintain audit on all equipment throughout the business
* To provide remote and telephone support to both office and field staff with IT related tasks
* The above is not an exhaustive list of duties and responsibilities. The post holder is expected to undertake other duties appropriate to the role as maybe reasonably required
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