Job Description
Head of Lettings & Property Management
Location: London - West
Salary: £55,000-£65,000 basic + performance incentives
The Opportunity
I'm working with a well-established London property agency to appoint a Head of Lettings & Property Management. This is a senior leadership role overseeing a substantial residential portfolio (c.450 units) and a talented team of property professionals.
It's an exciting, hands-on position that blends operational oversight with strategic growth - perfect for an ambitious leader with a strong track record in London lettings and property management.
Key Responsibilities
1. Lead, mentor, and inspire a team of Property Managers and Lettings Agents.
2. Oversee the end-to-end lettings and management process: valuations, marketing, viewings, referencing, tenancy agreements, rent collection, inspections, and compliance.
3. Drive portfolio growth and new landlord acquisition.
4. Build and maintain strong relationships with landlords, tenants, contractors, and key stakeholders.
5. Collaborate across departments to ensure seamless operations and a first-class client experience.
6. Monitor performance, implement training, and support team development.
7. Ensure full compliance with UK property law, tenancy regulations, and industry standards.
8. Provide...