Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St. Neots, Cambridgeshire.
As a French Speaking Customer Service Administrator, your responsibility will be to work with clients primarily based in the French-speaking region and covering the English-speaking markets. You will provide excellent customer service via phone or email and ensure enquiries are dealt with promptly and professionally.
Roles & Responsibilities:
1. Receive incoming calls
2. Deliver high-quality customer service
3. Assist with new customer enquiries
4. Process orders received via telephone, fax, email, or internet
5. Proactively work on customer retention
Person Specification:
* Fluent in French and English
* Strong customer focus and professional approach
* Excellent communication skills, both oral and written
* Ability to work effectively as part of a team
* Good computer skills
* Positive 'can-do' attitude
This is a full-time, permanent position offering an annual basic salary of up to £27,000 plus attractive company benefits.
This is a remote / work-from-home position. If successful, you would need to commute to St. Neots, Cambridge, three times a week.
Working hours are Monday to Friday, 37.5 hours per week.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
#J-18808-Ljbffr