Timpson Group
We are seeking a dedicated Field Service Engineer to join our team, responsible for maintaining our estate of photobooths, photo printing machines, and key cutting machines. Full training and a company vehicle will be provided.
Position: Field Service Engineer - Full Time
Hours: 45 hours per week, working 5 out of 7 days
Salary: £28,782 per annum + bonus scheme
Location: Dunfermline, UK
Applicants should reside within approximately 10 miles of Dunfermline and be willing to travel to service machines in surrounding areas.
We pride ourselves on delivering excellent customer service and fostering a positive workplace environment. The role involves multitasking and using initiative to ensure all equipment is operational and well-maintained, converting first-time customers into loyal clients.
This position offers more than typical field service duties; it is rewarding and enjoyable for the right candidate. Our business promotes a lively, energetic atmosphere where motivation is key.
Ideal candidates will have a full driving license, be self-motivated, eager to earn bonuses, keen to learn new skills, and take pride in their personal standards.
Starting salary is £28,782 with an uncapped monthly bonus, often around £400 after successful probation.
Benefits include:
* Birthdays off
* Generous colleague discount
* Timpson holiday homes
* Excellent promotional prospects
As part of the Timpson group, a reputable family business, you'll experience a culture of trust and kindness.
No prior experience is necessary, as comprehensive training is provided in all skills, service, and management areas. Joining us offers excellent progression opportunities and a supportive environment where employees are valued.
Key Responsibilities
* Replenish and restock machines
* Perform preventative maintenance within a designated territory
* Conduct site surveys for new machine installations
* Maintain machines to ensure optimal condition for customers
* Handle cash removals and deposits
* Carry out repairs as part of ongoing maintenance
* Manage stock both on-site and in vehicles
* Support or cover for colleagues in other territories
* Build positive relationships with concession partners' staff
* Maintain a professional appearance, wear the correct uniform and name badge, and ensure machines are left in excellent condition
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