Job Description
Job Overview
We have an exciting opportunity for someone who is an engaging and self-motivated individual to join our Risk and Compliance team as a Quality Oversight Manager based at Paragon's Sunderland site.
This is an important and vital role within the organisation, responsible for supporting a broad range of disciplines including; quality oversight, risk management, incident and issue management, compliance, assurance, operational control, analysis, results and output.
Hours: Monday - Friday 8:30am - 5:00pm (flexible) 37.5 hours per week
Key Responsibilities include
1. Quality Oversight & Compliance: Develop, implement, and maintain quality oversight plans, tools, and templates tailored to client and regulatory expectations.
2. Ensure adherence to ISO standards, GDPR, and internal Management systems and frameworks.
3. Conduct regular audits, risk assessments, and root cause analysis to identify and mitigate compliance risks.
4. Monitor and report on quality/compliance trends, escalating issues where necessary.
5. Governance & Risk Management:
6. Collaborate with the Head of Risk and Compliance to align quality oversight with the enterprise risk management framework.
7. Support the GRC Manager in the developm...