Description
*Exciting Dental Receptionist Position - Dental Beauty Welwyn Garden City*
*Monday, Tuesday, Wednesdays, Friday & Alternate Saturdays*
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Welwyn Garden City. This is a fantastic opportunity to join a vibrant and family-orientated practice team.
We offer a wide range of private & NHS dental treatments to our patients from WGC and the surrounding areas. This opportunity is to join a highly supportive team who are all committed to delivering a fantastic patient journey, under the guidance of partner, Dr. Sripal Kumar. We are located in Welwyn Garden City, directly across from WGC train station.
The hours for the postiion are as follows:
Mondays 8:30am-5:30pm
Tuesdays 8:30am-6pm
Wednesdays 8:30am-6pm
Fridays 8am-5pm
Alternate Saturdays 8:30am-2:30pm
Key Responsibilities
* Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
* Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
* Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
* Collect and record patient payments and pursue any debts in accordance with the practice payments policy
* To ensure compliances with DBP Information Governance Policy and GDPR
Skills, Knowledge and Experience
* Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
* If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
* Dentally software experience is preferred but not essential
* Ensuring CQC requirements are met at all times
* Experience in providing exceptional patient care/customer service
Benefits
* Highly competitive hourly rate of £12.80 is on offer, varying depending on experience & qualifications
* Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
* Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
* Company wide all-expensed Christmas Party & Awards Night
* Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
* Company training events, lunch & learns, additional courses
IND002
Dental Beauty Partners are an industry leading dental group, with over 50 fantastic practices & multiple brands across the UK. Since the foundation of our first practice in Swanley in 2017 we have grown exponentially year on year, delivering the best quality care to hundreds of thousands of patients. What’s more, we fuel business growth by investing in the most important asset – our people. Coupled with our continual investment in marketing & technology we’re all poised to reach new levels of success. Please click apply if you're interested in joining us on our journey.