Credit Controller B2C
Location: Reading, Hybrid
Salary: £32,000 to 36,000 Full-time | Permanent
If you're confident handling difficult conversations and know how to balance empathy with commercial outcomes, this is a role where you'll make a real impact. This position sits within a high-performing team, focused on managing overdue accounts and without losing sight of the customer experience.
Credit Controller B2C
Location: Reading, Hybrid
Salary: £32,000 to 36,000
Full-time | Permanent
If you're confident handling difficult conversations and know how to balance empathy with commercial outcomes, this is a role where you'll make a real impact.
This position sits within a high-performing team, focused on managing overdue accounts and reducing risk exposure, without losing sight of the customer experience.
The Credit Controller Role
As a Collections Officer, you'll take ownership of a portfolio of accounts that have fallen into arrears, working directly with customers to agree on practical repayment solutions and drive collections performance.
It's not just about chasing debt, it's about making informed decisions, managing risk, and treating customers fairly throughout the process.
Key Responsibilities for the Credi...