Mpeople Recruitment are currently seeking an experienced Recoveries / Collections Agent on behalf of our well-established client in Rochdale.
Location
Rochdale (OL16)
Hours of work
#removed#, Monday to Friday
Salary
£26,000 - £30,000 per annum dependent on experience
Benefits
Opportunity for progression, regular team building events and team nights out, and a modern chill out area within the office for people to utilise on their breaks.
Our client are a reputable Road Traffic Accident Management Company that have been established for over 10 years. The business’s main focus is credit hire and repair. The company has an extensive fleet of vehicles to hire to victims of non‑fault road traffic accidents and then to recover the costs for this service from the at‑fault insurance companies. Our client can offer a full accident management package to each customer, and prides itself on providing excellent customer service from the moment they are involved in an accident to the return of their repaired vehicle and subsequent recovery of all associated losses.
Duties will include:
* Negotiating settlement of credit hire, credit repair, storage & recovery and other uninsured losses directly with the at‑fault insurer/solicitor.
* Investigating and resolving liability and quantum disputes.
* Instructing/liaising with clients solicitors, referrers & insurers.
* Processing payments/incoming post/telephone calls.
* Managing a caseload of up to 300 claims.
The required traits, skills, and background:
* Credit hire experience preferred but not essential.
* Confident negotiator.
* Strong organisational skills with the ability to multi‑task and prioritise workload effectively.
* Attention to detail and problem‑solving skills.
* Knowledge of the ABI GTA and motor accident claims preferred but not essential.
* Proficiency in MS Office required; experience of Pro Claim system preferred but not essential.
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CVs received on a daily basis. Should you not receive a response within 5 working days please accept that you have not been successful. Mpeople wish you all the best in your job search.
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