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As a Conference Coordinator, you will play a key role in planning and delivering exceptional events for our clients. Your primary responsibilities will include managing event logistics, ensuring client satisfaction, and maintaining high standards of organisation and professionalism. Your attention to detail, excellent coordination skills, and passion for event planning will contribute to the successful execution of conferences and meetings.
Responsibilities:
* Coordinate all aspects of conferences and events, ensuring seamless planning and execution.
* Liaise with clients to understand their requirements and provide tailored event solutions.
* Manage event logistics, including room setup, audiovisual requirements, catering, and guest accommodations.
* Provide quotes for events, working within client budgets and in line with the hotel's costs and pricing.
* Evaluate enquiries based on space utilisation and business needs.
* Achieve sales targets set in budgets.
* Collaborate with internal teams, including catering, operations, and technical staff, to ensure smooth event delivery.
* Oversee event timelines and schedules, ensuring all activities are executed according to plan.
* Handle inquiries and provide professional support to clients throughout the planning process.
* Ensure compliance with health and safety regulations and company policies.
* Assist in budget management and cost control for events.
* Upsell additional items to customer events to maximise revenue.
* Conduct post-event evaluations to gather feedback and identify areas for improvement.
* Support team members and contribute to a positive, collaborative work environment.
* Perform other duties as assigned by the Senior Conference and Events Coordinator and Sales Office Manager.
Qualifications:
* Previous experience in event coordination or hospitality is desirable.
* Strong organisational and time-management skills with the ability to multitask effectively.
* Excellent communication and interpersonal skills to engage with clients and colleagues.
* A keen eye for detail and a commitment to delivering high-quality events.
* Ability to work efficiently under pressure and meet tight deadlines.
* Flexibility to work evenings, weekends, and holidays as required.
* Knowledge of event planning software and tools is an advantage.
* A proactive and positive attitude with a passion for event planning and customer service.
* Understanding of health and safety regulations relevant to event management.
* Professional appearance and commitment to upholding the company’s standards of excellence.
No ordinary hospitality - our venues
No Ordinary Hospitality Management are operators of Coombe Abbey Hotel and several other midlands venues and other retail outlets.
St Mary’s Guildhall (SMGH), a medieval Guildhall in the heart of Coventry’s Cathedral Quarter.The venue is available for room hire for small and large corporate events, meetings, and weddings. On-site at SMGH, you can also find the atmospheric Tales of Tea restaurant in the historic Undercroft room, popular for brunch, lunch, afternoon tea, evening dining and private hire.
We also work in partnership with IXL Events Centre in Southam, the venue is perfect for large conferences, with lots of break-out spaces, product launches, exhibitions, and lectures. Within the grounds of Dallas Burston Polo Club this venue could be the perfect spot for any event.
In addition, we work with Stoneleigh Abbey in Kenilworth, the astonishing features of Stoneleigh Abbey and its grounds complimented by the river Avon make the perfect venue for memorable conferences, meetings, and events of all sizes.
For more information about No Ordinary Hospitality, you can visit www.noordinaryhospitality.com
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Business Consulting and Services
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