Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goal? Net zero by 2030, supported by partnerships with Wildlife Trusts and National Parks.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
Are you looking for a role where you can put your hands‑on skills and knowledge to good use? Do you want a job where you work as part of a team and resolve problems? If so, we want to hear from you!
We currently have a fantastic opportunity available for a Water Treatment Hub Site Technician to join our team based in Restormel. You will join us on a full‑time, permanent basis, and in return, you will receive a starting salary of £26,812. Following a successful competency review, your salary will rise to £28,747, plus a supplement making your total gross salary £45,379. As part of your development within this role, you will be supported with a Water Treatment levels 1 to 5 progression scheme where you can receive up to £33,102 (basic) and £48,036.13 (total gross) plus company benefits + rewards.
Progression Scheme:
As part of your employment package, the successful candidate will enrol onto a bespoke progression scheme framework consisting of qualifications, skills and experiences to meet the requirements of the nationally recognised Competent Technician Scheme. The Company will fully fund the entire £7,280 of the training costs associated with obtaining a number of industry recognised professional qualifications and licences, including a Level 3 Water Treatment Operations Diploma.
About the Role:
As a Water Treatment Hub Site Technician, you will play a vital role in operating a complex water treatment site and associated plant and equipment. The ideal candidate will be hands‑on, have a dedicated team player philosophy and be focussed on providing clean water for our customers by ensuring that water quality and quantity is kept within the company high standards. Due to the nature of this role you will manage out of hours alarms for spoke sites in line with company procedures.
Shift Rotation:
The team are scheduled to work a 6‑week rolling shift pattern, ensuring 24/7 cover, and this is something that you will need to be contracted to from day 1. The full shift pattern and non‑working days can be discussed.
What Youll Be Doing:
* Ensure that potable water quality and quantity is maintained within company standards having due regard to abstraction licences and the requirements of the distribution.
* Carry out operational maintenance on equipment and instrumentation in accordance with work’s schedules and instructions.
* Take water quality samples and carry out on‑site analysis as required in accordance with works’ instructions.
* Complete water quality and operational procedures, records/log sheets.
* Perform routine and non‑routine tasks in accordance with the operational requirements of the site.
* Ensure that good housekeeping is carried out, maintaining the works in a clean and tidy condition.
* Ensure that all abnormal events are dealt with in accordance with company procedures and are reported to the resources and production site manager/DFM.
* Carry out duties in accordance with works’, company and statutory Health and Safety regulations. Ensuring behavioural safety culture is always adhered to, Homesafe principles are adopted/ enforced.
* Liaise with senior stakeholders to ensure optimum performance of site equipment.
* Encompass the ability to participate in shift work standard rotas as necessary including providing additional cover for operational demands and staff absence when required.
* To carry out automated tasks scheduled through the Technician PDA/EDA device.
* Ensure that all chemicals are stored, handled and used safely, effectively and economically, in line with company procedures.
* To monitor, optimise and control spoke sites through active remote control and liaise with the spoke site WT Technicians to resolve site alarm issues and reduce call outs.
What Are We Looking For?
Essential:
* A good level of Maths, English and IT.
* Experience and knowledge in Water Treatment or other relevant process.
* Use of computer systems for standard software packages and knowledge of PDA/EDA devices.
* The ability to build strong relationships with people at all levels of the business.
* The ability to reach sound judgements and decisions when dealing with complex issues and operating in highly pressurised situations.
* A Full UK Drivers Licence.
Desirable:
* NVQ 2 in Operating Process Plant / or a HNC in Water Operations - or working towards it.
* Mechanical, electrical, ICA or scientific background.
* Understanding the principles of COSHH, Lone Working procedures and Basic First Aid.
Whats In It For You?
* Buy a bike and safety equipment tax‑free, through our Cycle to Work scheme.
* We offer free car parking at most of our sites.
* Take up to 26 weeks’ additional maternity leave.
* Share your parental leave and split your time off to care for your child how you choose.
* Invest in Pennon Group plc through our employee share schemes.
* We support our people by offering a free, confidential Employee Assistance Programme.
* Look after your wellbeing with our Champion Health support platform.
* Enjoy free eye tests and discounts on frames and lenses at Specsavers.
* Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more through Perkbox.
* A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more.
* A discretionary Bonus.
* Competitive Contributory Pension.
* And plenty more.
Closing Date: 13th February
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
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