Team Manager - East England
Location: East England Surrounding areas of Norfolk, Suffolk and Ipswich. We operate a flexible, hybrid working environment.
Total Package
1. Upto £55,000 base salary
2. 10% bonus
3. Company vehicle
4. 6% pension contribution
5. Private Medical
6. 25 days annual leave
7. Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
Must haves
8. Experience in the creation and delivery of operational plans, including setting KPIs, monitoring performance against plans
9. Comprehensive knowledge of SHE legislation, policies and procedures relevant to engineering area
10. Significant experience of managing budgets and functional resources effectively to deliver plans
Accountability:
11. Operational Maintenance resource management of an area of responsibility, to optimise the service delivery of all works as efficiently as possible.
12. Define the Service Area to allow for seamless dynamic scheduling in the workforce management tool, update skillsets and availability of engineers
13. Be the team lead in safety and quality
14. Identify and implement areas of cost and performance improvement to increase operational efficiency and productivity
15. Manage the most efficient delivery model of planned works, maintenance, upgrades and modifications on the full range of assets and network, establishing business priorities with minimal amount of truck rolls within the service area
16. Manage/Prioritise operational responses to customer service issues and incidents, and where required liaising/escalating to Engineering for 2nd/3rd line support
17. Provide technical and operational guidance to projects and resources to support installation, commissioning and transition into service
18. Ensure accurate records, documentation and reporting of actions taken are completed and shared with other relevant stakeholders
19. Manage the local budget for the field area, assisting with accurate budgeting for capital and operational expenditure, tracking budget variances and maximising recovery benefit for Arqiva
20. Provide resource and knowledge support to deliver strategic projects / initiatives to deliver benefit for Arqiva
21. Ensure testing and measurement is completed within the team to comply with regulatory, industry and customer requirements
22. Help support the production and delivery of work instructions and other appropriate tools and materials to support service and technical delivery
23. Lead the continuous improvement of operating performance, policies, processes and procedures
24. Drive and deliver team engagement
Required Expertise:
25. Comprehensive background knowledge and experience of technologies such as RF, power and environment, analogue and digital principles, electronics and ICT Networking
26. Extensive knowledge of maintenance schedules and procedures
27. Working knowledge of project management principles and the project management lifecycle; actively contributes to or leads engineering project
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing …. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!
Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!
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