Evening Customer Service Advisors – Full time Working Hours: Your “fixed” shift will be either…. 12:00 - 21.00, working 5 days per week including every other weekend. or 14:00 – 23:00, working 5 days per week including every other weekend. Office based in Milton Keynes - Temporary to Permanent Hourly rate: £12.50 per hour Start Dates: Either - Tuesday 26th August or Monday 8th September (depending on training hours chosen) Training hours: Monday to Friday, 10:00 – 19:00 or 18:00 – 03:00. Monday to Friday (for the first 4 weeks) Important: You must be available for the full training period and have no holidays booked during this time. The Role We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time. * Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an “in progress” order * Informing customers of deals and discounts available * Helping with all ad hoc enquiries i.e., where’s my order, how much is delivery, returns policy, cancellations, and complaints Durin...