Property Manager – AST Focus
📍 Location: Westminster
💼 Salary: £32,000 – £36,000
🕒 Schedule: Monday to Friday | 1 WFH day per week (2 after probation)
📆 Experience: 3+ years AST property management
The Role
We are seeking a proactive and experienced Property Manager to join our dynamic and customer-focused team in Westminster. This role is ideal for someone with a strong background in AST (Assured Shorthold Tenancy) management, who thrives in a fast-paced environment and takes pride in delivering excellent service to tenants and landlords alike.
Key Responsibilities
* Manage a portfolio of approximately 100 residential AST properties
* Handle day-to-day repairs, maintenance, and landlord / tenant queries
* Conduct routine property inspections
* Manage deposit returns in line with tenancy agreements and legal guidelines
* Issue Section 21 and Section 8 notices as necessary
* Work closely with progressors to ensure all pre tenancy conditions and repairs are met
* Covering colleagues when on annual leave
* Deal with council tax queries related to vacant or managed properties
* Payment of Ground Rent, Service charge & Utility Bills
* Chasing rent arrears
Must-Have Requirements
* 3+ years of hands-on AST property management experience
* Strong customer service background
* Can do attitude and willingness to learn
* Exceptional customer service / organisational and telephone manner
* Able to deal with workload under pressure
Salary & Benefits
* £32,000 – £36,000 depending on experience
* 1 WFH day per week (2 after successful probation)
* Birthday off each year
* Dress-down Fridays with a 5:00 PM finish
* Free lunch of your choice on the last Friday of every month
* Quarterly £500 bonus based on positive customer service reviews
* Monthly £250 draw
* 20 days annual leave + bank holidays
* Additional day of leave for each year of service
Career Progression Path
➡️ Senior Property Manager