A leading financial services firm in Edinburgh is seeking a Maternity cover Customer Data Management Lead to oversee their global Microsoft Dynamics CRM support function. The role requires extensive experience in Financial Services and leadership at the Director level. Responsibilities include leading a global team, managing escalations, influencing stakeholders, and driving continuous improvement. This position offers an opportunity to deliver operational excellence in a complex environment, aiming for top-tier service delivery for numerous global users. #J-18808-Ljbffr