Role Overview
The post holder will be responsible for managing vacant property repairs and minor aids and adaptations in a way that is both customer focused and forward thinking to the Council?s housing stock. The post holder will also embrace locality working, support local tenant groups, involve residents and work with partners to improve services.
Job Purpose:
Responsible for ensuring:
? Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
? Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
? Expenditure is managed within the available budget
? All building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations
? A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
? Stock surveys are carried out and computer records are updated to assist with business planning
? Services are efficient, continually improving and responsive to tenants and residents changing needs
Key Accountabilities:
? Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
? Ensuring Void Policy and Procedures are kept up to date and complied with
? Ensuring effective tracking...