Our client is seeking an experienced and professional Block Manager to oversee a portfolio of high-value residential buildings. The successful candidate will be responsible for delivering exceptional service to leaseholders and residents, ensuring properties are impeccably maintained, compliant, and financially well-managed. Key Responsibilities * Act as the primary point of contact for leaseholders, residents, directors, and stakeholders. * Conduct regular site inspections to ensure presentation and maintenance standards are of the highest calibre. * Prepare and manage annual service charge budgets, monitor expenditure, and oversee year-end accounts. * Coordinate planned preventative maintenance schedules and oversee major works projects, including Section 20 consultations. * Manage contractor performance, tender processes, and compliance documentation. * Ensure health & safety, fire risk, and other statutory requirements are fully met. * Chair Annual General Meetings (AGMs) and residents’ meetings, presenting reports and updates in a professional manner. * Handle lease breach matters sensitively and in accordance with relevant legislation. * Maintain accurate records and property management systems. About You * Proven experience as a Block Manager, ideally within the high-end or prime residential sector. * Strong understanding of relevant legislation, leasehold law, and industry best practices. * IRPM qualification (MIRPM preferred) or equivalent industry accreditation. * Exceptional communication skills, both written and verbal, with a confident, professional manner. * Excellent organisational skills and attention to detail. * Ability to build strong, positive relationships with demanding and discerning clients. * Proficiency in property management software and Microsoft Office. Benefits * Competitive salary and performance-related bonus * Professional development support, including IRPM / RICS training * Opportunity to manage some of the most prestigious developments in the area * Supportive, collaborative working environment