Summary
Are you ready to start your career in account management? We're looking for a motivated and people-oriented client services apprentice to join our team at Seed.
Wage
£16,000 a year
Training course
Multi-channel marketer (level 3)
Hours
Monday to Friday, 09:00 - 17:00.
35 hours a week
Start date
Thursday 28 May 2026
Duration
1 year 3 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an apprentice in our client services team, you'll be the connection between our clients and the specialists delivering their campaigns. You'll build strong client relationships, coordinate activity across our teams, and develop a broad understanding of how digital marketing works in practice from SEO and paid media to social, design, and beyond.
This is a role for someone who's organised, curious, and genuinely enjoys working with people.
Responsibilities include:
Client services
* Support the client services team in managing day-to-day client communication
* Help prepare and deliver reports and presentations to a high standard
* Attend and contribute to client meetings, taking clear notes and following up on actions
* Build strong working relationships with clients, acting as a reliable and proactive point of contact
* Support the onboarding of new clients, helping to coordinate information and set expectations
Project coordination
* Track project progress using our project management tools and flag any blockers early
* Help coordinate internal briefing and feedback processes between clients and delivery
teams
* Support the business development team where needed
General
* Provide support across all agency services as needed
* Support with general admin responsibilities
Where you'll work
19 New road
Brighton
BN1 1UF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CREATIVE PROCESS DIGITAL LTD
Training course
Multi-channel marketer (level 3)
What you'll learn
Course contents
* Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
* Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
* Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
* Use research/survey software to gather audience insight and/or evaluation to support the project.
* Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
* Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
* Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
* Use software to design and create marketing assets to meet the technical specification.
* Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
* Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
* Use a content management system to publish text, images, and video/animated content.
* Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
* Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
* Identify and use data and technologies to achieve marketing objectives.
* Monitor and amend campaigns to meet budget requirements including time and monetary costs.
* Review campaigns regularly to ensure effectiveness, to optimise the results.
* Measure and evaluate campaign delivery to identify areas for improvement.
* Use data analysis tools to record, interpret and analyse customer or campaign data.
* Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
* Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
* Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
* Use research/survey software to gather audience insight and/or evaluation to support the project.
* Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
* Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
* Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
* Use software to design and create marketing assets to meet the technical specification.
* Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
* Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
* Use a content management system to publish text, images, and video/animated content.
* Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
* Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
* Identify and use data and technologies to achieve marketing objectives.
* Monitor and amend campaigns to meet budget requirements including time and monetary costs.
* Review campaigns regularly to ensure effectiveness, to optimise the results.
* Measure and evaluate campaign delivery to identify areas for improvement.
* Use data analysis tools to record, interpret and analyse customer or campaign data.
Training schedule
The Multi-Channel Marketer apprenticeship equips individuals with the skills and knowledge required to plan, deliver, and evaluate marketing campaigns across multiple platforms.
The programme covers key areas such as digital marketing strategy, content creation, social media management, email marketing, SEO, data analysis, and brand development.
Training is 1 day a week delivered by Creative Process Digital.
Requirements
Essential qualifications
GCSE in:
Maths & English (grade A*-C or 4-9)
A Level in:
Any (grade A*-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Team working
* Initiative
* Self motivated
* Proactive
* Time management
* Manage Workload
* Technologically confident
* Eager to learn
* Enthusiastic
* Adaptable