Detailed job description
and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person specification
Knowledge and experience
Essential criteria
1. •Experience in a patient/customer facing role
2. •Knowledge of booking patient appointments data recording system
3. •Knowledge of RTT pathways and targets
Skills and Abilities
Essential criteria
4. •Excellent communication and interpersonal skills, including a good telephone manner
5. •Ability to prioritise workload and work on own initiative.
6. •Ability to work effectively in a stressful and pressurised environment.