The Key Account Manager will play a vital role in managing and nurturing relationships with key clients within the industrial and manufacturing sector. This position focuses on delivering exceptional customer service and driving business growth through effective account management strategies, being based in Christchurch.
This opportunity is with a well-established organisation in the industrial and manufacturing industry. The company operates as a medium‑size enterprise and is committed to delivering high‑quality products and services to its clients.
Description
* Manage and develop relationships with key clients to ensure long‑term business partnerships.
* Identify opportunities for growth within existing accounts and propose tailored solutions.
* Act as the primary point of contact for client inquiries, ensuring prompt and effective communication.
* Collaborate with internal teams to ensure client requirements are met efficiently.
* Prepare and deliver presentations to clients, highlighting the benefits of the company's products and services.
* Monitor market trends and competitor activity to identify potential opportunities.
* Maintain accurate records of client interactions and sales activities using internal systems.
* Work towards achieving sales targets and business development objectives.
Profile
* Proven experience in account management within the industrial or manufacturing sector.
* Strong knowledge of customer service principles and practices.
* Excellent communication and interpersonal skills to build and maintain client relationships.
* Ability to identify client needs and provide tailored solutions effectively.
* Strong organisational skills with attention to detail and accuracy.
* Proficiency in using CRM systems and other relevant software.
* A results‑driven mindset with a focus on achieving and exceeding targets.
Job Offer
* Comprehensive benefits package to support your well‑being.
* Opportunity to work within a reputable organisation in the industrial and manufacturing sector.
* Permanent position with clear opportunities for career progression.
* A supportive and professional company culture that values excellence and innovation.
If you're ready to take the next step in your career as a Key Account Manager, we encourage you to apply today and become part of a forward‑thinking team in this rewarding role.
Desired Skills and Experience
* Understanding of aerospace industry commercial practices.
* Experience in account management, contract management and negotiation.
* Growth mindset, able to identify sales opportunities with current customer base.
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