Overview
Location: Bristol
Salary: Up to £50,000 (DOE) + additional bonus
Hours: 45 hours per week, Mon–Friday Only
Extras: 30 Days holiday, Achievable Bonus, Car if needed
Our client is looking to recruit a Bodyshop Manager / Bodyshop Controller / General Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Bodyshop Manager / Bodyshop Controller / General Manager exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities
* To deliver financial results in line with agreed budgeted requirements
* To manage site resources and costs to optimise capability and profitability
* To actively and effectively manage work provider and supplier relationships
* To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
* To deliver structured individual performance management processes
Skills and Qualifications
* Full driving licence, professional appearance, excellent communication skills, and the ability to show a calm, confident approach
* Delivery of proactive performance management
* Staff recruitment and current HR policies
* Autoflow experience is a MUST
* Ideally, in-depth knowledge of current management systems (Autoflow) and tools, and the ability to interpret printed estimating package information; this is desirable but not essential
How to Apply
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