Overview
Join to apply for the Sample & Asset Coordinator role at River Island.
Location: Head Office, Chelsea House, London (West London). Department: Digital.
The Sample & Asset Coordinator plays a key role in supporting the efficient movement of products through the e-commerce studio process from sample handover to asset output. This position ensures that product samples are tracked, prioritised, and managed through photography, retouching, and uploading phases. Acting as a central point of communication between studio, retouch, and buying teams, the Sample & Asset Coordinator is responsible for maintaining daily workflow, addressing delays, and ensuring products go live within agreed timeframes.
Responsibilities
* Manage the daily flow of all product lines through the in-house studio.
* Track product status throughout the studio pipeline, ensuring timely handovers between teams.
* Monitor and escalate urgent product needs to ensure priority handling.
* Create and distribute daily priority lists for the retouching function based on recently shot products.
* Provide daily reports on product progression – shot, retouched, uploaded, and live – to internal stakeholders.
* Liaise with buying teams to locate or request samples for upcoming shoots.
* Conduct daily checks on product availability and escalate missing or delayed items.
* Facilitate the return of product samples to the buying team post-shoot.
* Support other studio areas when needed to meet online readiness and sales goals.
Skills
* Proficient in Microsoft PowerPoint, Excel, and Word.
* Highly organised with the ability to manage and track high volumes of product samples.
* Strong communication and collaboration skills; confident engaging with cross-functional teams.
* Able to thrive in a fast-paced, high-volume work environment.
* Proactive and adaptable team player within an e-commerce studio setting.
About Us
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
This role is based at our Head Office in West London.
What we can offer you
* Generous 50% staff discount and a staff shop on site.
* Discounts, benefits, financial advice, wellbeing solutions, and more through Reward Gateway.
* Free onsite gym, subsidised restaurant & café, and various social events.
* Support for family needs (maternity, paternity, adoption, fertility treatment) and collaboration with the Retail Trust.
* Flexible working where possible, on top of pay day and summer early finish Fridays.
* Give as you earn scheme with matched funding.
* Upskilling through on-the-job training and a potential progression plan.
* 23 days paid holiday, with option to purchase additional holiday.
Keeping You Safe
River Island is committed to safeguarding all employees. We will fulfil our obligation under the Prevent duty to stop extremism and extremist views from materialising in our business. We promote British Values, including democracy, the rule of law, individual liberty and mutual respect. For more information, visit www.gov.uk.
We are committed to equality of opportunity and welcome applications from individuals of all backgrounds. We will consider flexible working requests where possible. For details about our interview process, please review our hiring process.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Retail
Referrals increase your chances of interviewing at River Island. Get notified about new Asset Coordinator jobs in London, England, United Kingdom.
J-18808-Ljbffr