The Role
The Faculty of Education, Health and Human Sciences is seeking a Senior Education Officer to deliver a high-quality, student-focused administrative service across all faculty programmes. Join a team that takes pride in student success and excellence in day-to-day operations.
Working across three dynamic schools, this pivotal role will enhance the student experience and contribute to their success. As a key member of the team, you will lead and line-manage staff, ensuring robust systems and processes are in place.
You will be responsible for delivering exceptional programme administration, ensuring efficient and effective services across departments, schools, and the faculty. This includes ensuring students receive an excellent customer experience and that administrative procedures are consistently applied.
The successful applicant will be based on the .
Why choose us?
The University has been established for over 125 years and is an exciting and rewarding place to work. Situated on three beautiful campuses, the University boasts state-of-the-art facilities and an international student and staff community.
Awarded Gold in the 2023 Teaching Excellence Framework, the University has a growing reputation for teaching and learning, an attractive portfolio of academic programmes, and highly talented and motivated staff. We specialise in high quality, professional degrees at undergraduate and postgraduate levels.
Your profile
We are looking for someone with proven administrative experience, preferably in a large and complex organisation - ideally within higher education. You will be ready to step up to managing others or have experience. The successful candidate will possess strong communication skills. You can quickly build strong and positive working relationships with administrative and academic colleagues. You have excellent organisational skills and can plan and prioritise a busy schedule of work to achieve objectives. You will have strong IT skills and enjoy multi-tasking, having several projects on the go at any one time. Comfortable with rapid change, you are happy to be part of a close-knit team with shared objectives. Your track record includes servicing formal meetings, using records systems and databases, together with a commitment to continuous improvement and solving challenges through innovation. Great problem solving and decision-making skills are crucial alongside accuracy and an eye for detail. We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.