Job overview
We are delighted to offer the opportunity for two roles available for Medical Secretaries within the Medicine Care Group. We are looking for highly motivated and well organised individuals to join the Gastroenterology and the Renal Medicine Team at York Hospital.
This varied secretarial role will support Gastroenterology or Renal Consultants with communication, administrative and secretarial tasks. The postholder will also provide key support to our patients by assisting with their queries, concerns and engaging with the wider clinical team and other key stakeholders.
Main duties of the job
Typing of clinics and general correspondence, complex diary management and provision of patient data. Dealing with correspondence from patients, GPs and other sources, including the scheduling of appointments, to ensure referral to treatment targets are met.
The successful candidate will have excellent communication skills, and relevant secretarial/admin experience. Together with proficient typing skills, particularly in audiotyping and have experience of digital dictation. Knowledge of medical terminology would be advantageous.
To be successful in the post you must be well organised, able to prioritise your own workload in a fast-paced environment and work independently to meet strict deadlines.
We require an efficient and resilient team player who upholds the Trust Values and has a flexible approach to work, with a willingness to learn and meet the challenges of a fast-paced service.
Please feel free to contact the department for an informal chat about this role. Whilst the vacancy is advertised for 37.5 hours per week, alternative hours would be considered. Please contact the number below to discuss options prior to submitting your application.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
1. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
2. 27 days holiday rising to 33 days (depending on NHS Trust service)
3. A variety of different types of paid and unpaid leave covering emergency and planned leave
4. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
5. NHS Car Lease scheme and Cycle to Work scheme
6. An extensive range of learning and development opportunities
7. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
8. GCSE English Language, Grade C or above (or equivalent)
9. Word processing skills – OCR III (or equivalent e.g. RSA III)
10. Typing skills - OCR III (or equivalent e.g. RSA III)
Desirable criteria
11. ECDL
Experience
Essential criteria
12. Minimum 2 years secretarial/administrative experience
13. Experience of using a variety of IT applications, including Microsoft Office
Desirable criteria
14. NHS Experience
Skills
Essential criteria
15. Ability to communicate with people who are upset and angry and deal with situation effectively
16. Proficient audio typist with the ability to accurately transcribe complex digital dictation and type complex medical information whilst subject to frequent interruption
17. Ability to explain complex information to staff, patients and others as required
18. Ability to be flexible and to adapt to new demands
Knowledge
Essential criteria
19. Thorough knowledge of medical terminology